FREE SHIPPING*

FREE SHIPPING ON ORDERS OVER $75!
All orders are shipped with the fastest and cheapest NZ Post courier services. If you spend over $75, you qualify for free shipping. Please note we have aimed to keep our prices low, as we know everyone is facing a tough time out there.

Stock Levels

The Kess Head Office has automated their inventory system! Therefore if you see a product as 'In Stock', its in stock, and ready to be dispatched, or picked up. Our courier company is NZ Couriers, and the courier driver comes three times a day. These times are:

- Between 8.30am, and 9am.

- Between 12pm, and 12.30pm.

- Between 2pm, and 2.30pm.

Lowest Prices in NZ

At Kess Hair and Beauty, we understand that our customers want high-quality hair and beauty products at affordable prices. That's why we try our best to offer the lowest prices possible, without compromising on the quality of our products.

We are constantly searching for the best deals and discounts from our suppliers and passing the savings on to our customers. Our team works tirelessly to ensure that our prices are competitive and that we are offering the best value for your money.

In addition to our low prices, we also offer regular promotions and discounts on selected products, so you can save even more. We believe that everyone deserves to look and feel their best, and we are committed to making our products accessible to everyone, regardless of their budget.

Shop with us today and discover our wide range of hair and beauty products at unbeatable prices. If you have any questions or concerns, our friendly customer service team is always here to help. Thank you for choosing us!

Returns Policy

WRONG PRODUCT

We apologise if you have received the wrong item. This is not common and we want to resolve this as quickly as possible for you.

If you have received the wrong product, please contact us immediately info@kess.co.nz; so we can arrange an exchange. Please provide your order number and a photo of the incorrect product.

To receive a replacement, we will arrange for the product to be returned in the same condition you received it and within 14 days from the day on which you received the item. We will honor all purchases within the Consumer Guarantees Act

DAMAGED PRODUCT

Please accept our apologies if you have received an item that is damaged or faulty. We understand how frustrating this can be and want to resolve this as quickly as possible for you. The packaging of salon-only hair products & equipment is conducted with the utmost care.

If you believe that the item is damaged or faulty, please contact us immediately info@kess.co.nz; so we can arrange a product exchange or refund. Please provide your order number and either a photo or video of the damaged/faulty product.

CHANGE OF MIND

We are unable to accept returns or issue refunds if you simply changed your mind or the item isn’t what you expected to be, but are happy to find a solution for you. Simply email us at info@kess.co.nz.

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