📍 WestCity Mall · Shop 165, Level 1, 7 Catherine Street, Auckland
★★★★★ 4.5 · 297+ Reviews

Where Hair & Beauty Meets Luxury

West City's most-trusted salon — at the heart of WestCity Mall. Expert stylists. Premium treatments. An experience you'll love.

NZ's #1 Salon Group
Est. 2004 · 22 Years
27 Locations
Open 7 days
Client enjoying a premium hair treatment at Kess Hair & Beauty West City
★★★★★
4.5 / 5.0 297 Google Reviews
The Kess Experience

A Salon That Feels Like You

From the moment you walk in, Kess Hair & Beauty West City wraps you in warmth, expertise and care. Our senior stylists listen first — then deliver.

  • Senior Stylists You Can Trust Named specialists with loyal clientele — experienced, trained and trusted.
  • Premium Products, Real Results Salon-grade colour and treatments for results that look and feel exceptional.
  • Relaxing, Welcoming Atmosphere Step away from the rush of everyday life and enjoy a truly restorative experience.
  • Best Value in Henderson Premium quality at honest prices — rated "the best value" by real customers.
Book Your Experience →
Premium Care

You Deserve the Best.
We Deliver It.

Every visit to Kess Hair & Beauty West City is crafted around you — senior stylists, salon-grade products, and a relaxing space designed for results you'll love.

  • ✂️
    Senior Stylists OnlyEach Kess Hair & Beauty West City stylist is experienced, trained, and trusted by hundreds of returning clients.
  • 🌿
    Salon-Grade ProductsWe use and retail premium hair care — the same products that make your results last longer at home.
  • 💆
    A Truly Relaxing ExperienceStep into a calm, welcoming space and leave feeling refreshed — not just styled.
Honest Pricing

Premium Quality
Without the Premium Price.

No hidden fees, no surprises. Kess Hair & Beauty West City is rated by locals as "the best value" — because we believe great hair shouldn't cost the earth.

  • 💳
    Clear Pricing UpfrontAll service prices are visible on our booking page before you commit — no awkward surprises at checkout.
  • 🎁
    Gift Cards AvailableShare the Kess experience — gift cards available online and in-salon for any amount.
  • "Best Value in West City"Our prices bring you in — our service brings you back. Rated 4.5★ by 297+ real customers.
4.5★Google Rating
297+Customer Reviews
500K+Customers Served
22yrsEst. 2004
What We Offer

Hair & Beauty Services at Kess Hair & Beauty West City

From precision cuts to full colour transformations, waxing to facials — our senior stylists and beauticians have every service covered.

Professional haircut and styling at Kess Hair & Beauty West City
01

Haircuts & Styling

Precision cuts tailored to your face shape and lifestyle. Expert blow-dries and finishes for every occasion.

Women's CutMen's CutBlow-DryKids
Hair colour and highlights service at Kess Hair & Beauty West City
02

Colour & Highlights

Full colour, balayage, foils, ombré, and dimensional highlights — crafted to complement your natural tone.

Full ColourBalayageFoilsOmbré
Keratin treatment and hair conditioning at Kess Hair & Beauty West City
03

Keratin & Treatments

Keratin smoothing, deep conditioning, scalp care and straightening for silky, frizz-free results that last.

KeratinConditioningStraightening
Professional waxing service at Kess Hair & Beauty West City
04

Waxing

Professional full-body waxing with skin-safe formulas. Long-lasting smoothness, minimal discomfort.

Full BodyFacial WaxBikiniArms & Legs
Eyebrow threading and microblading at Kess Hair & Beauty West City
05

Eyebrow Services

Perfect your brow shape with threading, tinting, or semi-permanent microblading for effortless definition.

ThreadingTintingMicrobladingShaping
Luxury facial and beauty treatment at Kess Hair & Beauty West City
06

Facials & Beauty

Revitalise with customised facials, eyelash tinting, relaxing massages and holistic beauty treatments.

FacialsLash TintMassagePiercings
Customer Reviews

What Our Clients Say

Real reviews from real people at Kess Hair & Beauty West City

4.5
★★★★★

Based on 297+ Google Reviews

5★
82%
4★
11%
3★
4%
2★
2%
1★
1%
★★★★★

"Got my hair cut by Madusha and she was lovely. I was a bit nervous going into the appointment because I don’t normally cut layers, but she gave me exactly what I asked for 🤩 super happy with the resu..."

LK
Lorraine Kapurubandara in the last week · Verified
★★★★★

"Madusha🌸 is simply amazing!!I couldn’t be happier with my experience. From the moment I walked in, I felt welcomed and cared for. The result exceeded my expectations, and I’ve received so many compli..."

AS
Ambica sudan in the last week · Verified
★★★★★

"Shani completely transformed me! Got rid of the dead bleach and made it fresh and updated. Thank you Shani!!! I love it"

MR
Monique Renz in the last week · Verified
★★★★★

""

KL
Kara Leaupepe in the last week · Verified
★★★★★

"So over the moon with my colour and cut from Luis."

CE
Christine Edmonds in the last week · Verified
★★★★★

"Great experience from start to finish. Love the friendly atmosphere and skilled stylists."

LH
Lisa H. 3 weeks ago · Verified
Find Us

Kess Hair & Beauty West City — Location & Hours

Conveniently located inside WestCity Mall, Henderson's premier shopping destination. Free parking at WestCity Mall.

Visit Us

📍
Address Shop 165, Level 1, 7 Catherine Street
WestCity Mall
Henderson, Auckland 0612
📞
🕐
Opening Hours
Mon – Wed9:00am – 6:00pm
Thu – Fri9:00am – 9:00pm ✓
Saturday9:00am – 6:00pm
Sunday10:00am – 5:30pm
🚗
Parking Free parking at WestCity Mall
📍 Get Directions on Google Maps
Book Your Appointment

Ready for a Fresh New Look?

Book online in 2 minutes or walk in anytime. Kess Hair & Beauty West City is here for you 7 days a week — with late nights Thu & Fri.

✓ Instant online booking ✓ Walk-ins welcome ✓ Free parking at WestCity Mall ✓ Gift cards available ✓ Open 7 days ✓ Senior stylists ✓ No surcharge on public holidays
FAQs

Frequently Asked Questions

Everything you need to know about visiting Kess Hair & Beauty West City

Q Where is Kess Hair & Beauty West City located?

We're located at Shop 165, Level 1, 7 Catherine Street, WestCity Mall, Henderson, Auckland 0612. Free parking at WestCity Mall.

Q What are the opening hours at West City?

Mon – Wed: 9:00am – 6:00pm. Thu – Fri: 9:00am – 9:00pm. Saturday: 9:00am – 6:00pm. Sunday: 10:00am – 5:30pm. Open every day of the week.

Q Do I need to book or can I walk in?

Both! Walk-ins are always welcome during opening hours. We recommend booking online to guarantee your preferred stylist and time, especially during our late-night hours.

Q What hair and beauty services do you offer?

We offer haircuts and styling, hair colour and highlights (balayage, foils, ombré), keratin treatments, hair extensions, waxing, facials, eyebrow threading and microblading, eyelash tinting, massage, and piercings.

Q How do I check pricing?

Full service pricing is visible on our online booking page — select a service to see prices before booking. You can also call (09) 978 6875 for a quote.

Q Do you offer gift cards?

Yes — Kess gift cards are available online at kess.co.nz and in-salon. They make the perfect gift for any occasion and can be used across all Kess locations.

Q Is there parking nearby?

Yes — Free parking at WestCity Mall. Bus routes and drop-off access are also available.

Q Is there a surcharge on public holidays?

No, we keep our pricing the same—even on public holidays. You can book your appointment prior to get your preferred slot.

Q Is West City part of a larger group?

Yes — Kess Hair & Beauty is NZ's largest hair and beauty salon group with 27 locations nationwide, established in 2004 and 100% NZ owned.