📍 WestCity Mall · Shop 165, Level 1, 7 Catherine Street, Auckland
★★★★★ 4.5 · 297+ Reviews

Where Hair & Beauty Meets Luxury

West City's most-trusted salon — at the heart of WestCity Mall. Expert stylists. Premium treatments. An experience you'll love.

NZ's #1 Salon Group
Est. 2004 · 22 Years
27 Locations
Open 7 days
Client enjoying a premium hair treatment at Kess Hair & Beauty West City
★★★★★
4.5 / 5.0 297 Google Reviews
The Kess Experience

A Salon That Feels Like You

From the moment you walk in, Kess Hair & Beauty West City wraps you in warmth, expertise and care. Our senior stylists listen first — then deliver.

  • ✓
    Senior Stylists You Can Trust Named specialists with loyal clientele — experienced, trained and trusted.
  • ✓
    Premium Products, Real Results Salon-grade colour and treatments for results that look and feel exceptional.
  • ✓
    Relaxing, Welcoming Atmosphere Step away from the rush of everyday life and enjoy a truly restorative experience.
  • ✓
    Best Value in Henderson Premium quality at honest prices — rated "the best value" by real customers.
Book Your Experience →
Premium Care

You Deserve the Best.
We Deliver It.

Every visit to Kess Hair & Beauty West City is crafted around you — senior stylists, salon-grade products, and a relaxing space designed for results you'll love.

  • ✂️
    Senior Stylists OnlyEach Kess Hair & Beauty West City stylist is experienced, trained, and trusted by hundreds of returning clients.
  • 🌿
    Salon-Grade ProductsWe use and retail premium hair care — the same products that make your results last longer at home.
  • 💆
    A Truly Relaxing ExperienceStep into a calm, welcoming space and leave feeling refreshed — not just styled.
Honest Pricing

Premium Quality
Without the Premium Price.

No hidden fees, no surprises. Kess Hair & Beauty West City is rated by locals as "the best value" — because we believe great hair shouldn't cost the earth.

  • 💳
    Clear Pricing UpfrontAll service prices are visible on our booking page before you commit — no awkward surprises at checkout.
  • 🎁
    Gift Cards AvailableShare the Kess experience — gift cards available online and in-salon for any amount.
  • ⭐
    "Best Value in West City"Our prices bring you in — our service brings you back. Rated 4.5★ by 297+ real customers.
4.5★Google Rating
297+Customer Reviews
500K+Customers Served
22yrsEst. 2004
What We Offer

Hair & Beauty Services at Kess Hair & Beauty West City

From precision cuts to full colour transformations, waxing to facials — our senior stylists and beauticians have every service covered.

Professional haircut and styling at Kess Hair & Beauty West City
01

Haircuts & Styling

Precision cuts tailored to your face shape and lifestyle. Expert blow-dries and finishes for every occasion.

Women's CutMen's CutBlow-DryKids
Hair colour and highlights service at Kess Hair & Beauty West City
02

Colour & Highlights

Full colour, balayage, foils, ombré, and dimensional highlights — crafted to complement your natural tone.

Full ColourBalayageFoilsOmbré
Keratin treatment and hair conditioning at Kess Hair & Beauty West City
03

Keratin & Treatments

Keratin smoothing, deep conditioning, scalp care and straightening for silky, frizz-free results that last.

KeratinConditioningStraightening
Professional waxing service at Kess Hair & Beauty West City
04

Waxing

Professional full-body waxing with skin-safe formulas. Long-lasting smoothness, minimal discomfort.

Full BodyFacial WaxBikiniArms & Legs
Eyebrow threading and microblading at Kess Hair & Beauty West City
05

Eyebrow Services

Perfect your brow shape with threading, tinting, or semi-permanent microblading for effortless definition.

ThreadingTintingMicrobladingShaping
Luxury facial and beauty treatment at Kess Hair & Beauty West City
06

Facials & Beauty

Revitalise with customised facials, eyelash tinting, relaxing massages and holistic beauty treatments.

FacialsLash TintMassagePiercings
Customer Reviews

What Our Clients Say

Real reviews from real people at Kess Hair & Beauty West City

4.5
★★★★★

Based on 297+ Google Reviews

5★
82%
4★
11%
3★
4%
2★
2%
1★
1%
★★★★★

"Got my hair cut by Madusha and she was lovely. I was a bit nervous going into the appointment because I don’t normally cut layers, but she gave me exactly what I asked for 🤩 super happy with the resu..."

LK
Lorraine Kapurubandara in the last week · Verified
★★★★★

"Madusha🌸 is simply amazing!!I couldn’t be happier with my experience. From the moment I walked in, I felt welcomed and cared for. The result exceeded my expectations, and I’ve received so many compli..."

AS
Ambica sudan in the last week · Verified
★★★★★

"Shani completely transformed me! Got rid of the dead bleach and made it fresh and updated. Thank you Shani!!! I love it"

MR
Monique Renz in the last week · Verified
★★★★★

""

KL
Kara Leaupepe in the last week · Verified
★★★★★

"So over the moon with my colour and cut from Luis."

CE
Christine Edmonds in the last week · Verified
★★★★★

"Great experience from start to finish. Love the friendly atmosphere and skilled stylists."

LH
Lisa H. 3 weeks ago · Verified
Find Us

Kess Hair & Beauty West City — Location & Hours

Conveniently located inside WestCity Mall, Henderson's premier shopping destination. Free parking at WestCity Mall.

Visit Us

📍
Address Shop 165, Level 1, 7 Catherine Street
WestCity Mall
Henderson, Auckland 0612
📞
🕐
Opening Hours
Mon – Wed9:00am – 6:00pm
Thu – Fri9:00am – 9:00pm ✓
Saturday9:00am – 6:00pm
Sunday10:00am – 5:30pm
🚗
Parking Free parking at WestCity Mall
📍 Get Directions on Google Maps
Book Your Appointment

Ready for a Fresh New Look?

Book online in 2 minutes or walk in anytime. Kess Hair & Beauty West City is here for you 7 days a week — with late nights Thu & Fri.

✓ Instant online booking ✓ Walk-ins welcome ✓ Free parking at WestCity Mall ✓ Gift cards available ✓ Open 7 days ✓ Senior stylists ✓ No surcharge on public holidays
FAQs

Frequently Asked Questions

Everything you need to know about visiting Kess Hair & Beauty West City

Q Where is Kess Hair & Beauty West City located?
▼

We're located at Shop 165, Level 1, 7 Catherine Street, WestCity Mall, Henderson, Auckland 0612. Free parking at WestCity Mall.

Q What are the opening hours at West City?
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Mon – Wed: 9:00am – 6:00pm. Thu – Fri: 9:00am – 9:00pm. Saturday: 9:00am – 6:00pm. Sunday: 10:00am – 5:30pm. Open every day of the week.

Q Do I need to book or can I walk in?
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Both! Walk-ins are always welcome during opening hours. We recommend booking online to guarantee your preferred stylist and time, especially during our late-night hours.

Q What hair and beauty services do you offer?
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We offer haircuts and styling, hair colour and highlights (balayage, foils, ombré), keratin treatments, hair extensions, waxing, facials, eyebrow threading and microblading, eyelash tinting, massage, and piercings.

Q How do I check pricing?
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Full service pricing is visible on our online booking page — select a service to see prices before booking. You can also call (09) 978 6875 for a quote.

Q Do you offer gift cards?
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Yes — Kess gift cards are available online at kess.co.nz and in-salon. They make the perfect gift for any occasion and can be used across all Kess locations.

Q Is there parking nearby?
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Yes — Free parking at WestCity Mall. Bus routes and drop-off access are also available.

Q Is there a surcharge on public holidays?
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No, we keep our pricing the same—even on public holidays. You can book your appointment prior to get your preferred slot.

Q Is West City part of a larger group?
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Yes — Kess Hair & Beauty is NZ's largest hair and beauty salon group with 27 locations nationwide, established in 2004 and 100% NZ owned.